Contactless Check-In, Carefree Stay: How Grand Case Beach Club Streamlines Your Arrival and Departure

Arriving on St. Martin should feel like a breeze, not a queue. At Grand Case Beach Club, contactless check-in and contactless check-out make it effortless to start relaxing the moment you reach our oceanfront property. In this guide, you'll learn exactly when to arrive, what to bring, and how our streamlined procedures pair with thoughtful health measures—so your focus stays on the beach, not the paperwork.

What "contactless check-in" means at GCBC

At Grand Case Beach Club (GCBC), contactless check-in and check-out reduce in-person touchpoints while keeping the essentials fast and secure.

• Check-in runs from 4:00 PM to midnight.
• You'll present a valid photo ID and the credit card used for booking.
• The front desk operates daily from 7:30 AM to midnight.
• Contactless check-out is available, with departure by 11:00 AM.

These simple steps keep your arrival quick and your stay carefree, while meeting standard identification and payment requirements.

Your arrival window and late‑night logistics

Timing your arrival helps everything run smoothly.

• Standard check-in window: 4:00 PM–midnight
• Front desk hours: 7:30 AM–midnight
• Arriving after midnight? Late arrivals require prior arrangement, as standard check-in services end at midnight. To coordinate, contact us before your travel day:
  • Toll-free: 800-344-3016
  • Local: +590 590 87 51 87

If you reach the island before 4:00 PM, we’re happy to support you with on-site luggage storage while you start enjoying the resort.

What to bring to check in

Come prepared so your check-in takes minutes.

• Valid photo identification for the registered guest
• The credit card used for booking (American Express, Visa, or Mastercard); cash is also accepted at check-in
• Minimum age for check-in: 18 (guests under 18 must be accompanied by a parent or legal guardian)
• Pets: Not permitted

Step-by-step: a streamlined, contactless check-in

While every stay is personal, the process is designed to be simple and low-touch.

1. Arrive and head to the front desk during operating hours (7:30 AM–midnight). Hand-sanitizer stations are available, and wearing a mask is optional.
2. Verify your identity by showing your photo ID and the credit card used to book. Our team completes the formalities quickly with minimal contact.
3. Receive your suite details and keys. All accommodations are suites, and every room features an independent, self-contained A/C unit.
4. Set your housekeeping preferences. Daily cleaning is provided; you can easily opt out for a given day by notifying the front desk or using the "Do Not Disturb" sign.
5. Settle in or explore. If your room isn't ready before 4:00 PM, we’ll store your bags while you relax on our two private beaches or visit the Sunset Café.

Early arrivals, luggage storage, and your first hours on property

Touch down early? Make the most of your time before check-in.

• Luggage storage: Yes—drop your bags and go.
• Beaches: Guests enjoy exclusive access to two private beaches ideal for swimming and snorkeling.
• Complimentary non-motorized water sports: Kayaks and snorkeling gear are provided for registered guests.
• Dining made easy: Sunset Café serves breakfast, lunch, dinner, and cocktails daily from 7:30 AM to 9:00 PM (breakfast available with a surcharge). It’s an open, breezy space with sweeping ocean views.
• Getting around: Self-parking is free, and the hotel can help arrange car rental. The property is located at 21 Rue de Petite Plage, Grand Case 97150, Saint Martin, about 30 minutes by car from Princess Juliana International Airport (SXM).

Contactless check‑out: easy 11 AM departures

We make departures just as seamless as arrival.

• Departure time: Vacate your suite by 11:00 AM so we can complete thorough cleaning for the next guest.
• Before you go:
  • Open the sliding door and leave the screen door closed for airflow.
  • Leave your room keys and the lock to the in-room safe on the table.
• Invoice by email: Prefer a paperless record? Ask us to email your final invoice after check-out.
• Property care: The hotel reserves the right to charge your card for missing or damaged items identified after check-out.

With these steps, your check-out stays contactless and quick—perfect for catching a flight or squeezing in one last beach walk.

How contactless complements our health and safety measures

Contactless procedures are part of a broader, common-sense approach to guest well-being.

• Trained team: Staff are trained to manage guest relations in health-crisis periods.
• Fresh-air design: Suites are in buildings with open corridors and stairwells, and every room has independent A/C.
• Mask policy: Mask-wearing is optional in public areas.
• Hand hygiene: Hand-sanitizer stations are provided in public spaces.
• Daily housekeeping: Performed with an emphasis on ventilation; guests are encouraged to open windows and sliding doors at least once daily.
• Non-smoking rooms: All suites are non-smoking.

These measures, together with contactless check-in and check-out, help maintain a relaxed environment where you can unwind with confidence.

Quick answers: Arrival and departure FAQ

What are the check-in and check-out times?

• Check-in: 4:00 PM–midnight
• Check-out: by 11:00 AM

Can I arrive after midnight?

• Yes, with prior arrangement. Standard check-in services end at midnight; contact us in advance to coordinate.

Do you offer luggage storage?

• Yes. The front desk can store your luggage so you can enjoy the resort before check-in or after check-out.

Is contactless check-out available?

• Yes. Leave your room keys and the safe lock on the table, open the sliding door (screen closed), and request your invoice by email.

What identification and payment methods do I need at check-in?

• A valid photo ID and the credit card used for booking are required. We accept American Express, Visa, Mastercard, and cash.

What is the minimum check-in age?

• 18. Guests under 18 must be accompanied by a parent or legal guardian.

Is parking available?

• Yes—self-parking is free for guests.

Are pets allowed?

• No. Pets are not permitted on the property.

Do you provide cribs or rollaway beds?

• Cribs: Available for ages 0–2 at €10 per child, per night.
• Rollaway/extra beds: Not available.

Where is the hotel located, and how far is it from SXM?

• Address: 21 Rue de Petite Plage, Grand Case 97150, Saint Martin
• Distance: Approximately 30 minutes by car from Princess Juliana International Airport (SXM).

What about Wi‑Fi?

• Complimentary high-speed Wi‑Fi is available in all rooms and public areas.

Practical tips for a smooth arrival and departure

• Save our hours and numbers: Front desk is open 7:30 AM–midnight; for late-arrival coordination, call 800-344-3016 (toll-free) or +590 590 87 51 87 (local).
• Keep essentials handy: Have your photo ID and booking card ready to speed up contactless check-in.
• Plan for early arrivals: Use luggage storage and enjoy the private beaches or Sunset Café while your suite is prepared.
• Set housekeeping your way: Daily service is included—opt out anytime by notifying the front desk or using the door sign.
• Go paperless at departure: Request your invoice by email for a fully contactless check-out.
• Use complimentary amenities smartly: Take advantage of non-motorized water sports like kayaks and snorkeling gear once you’re checked in.
• Confirm family needs: Request cribs in advance; note that rollaway beds aren't available and children 13+ are charged as adults.
• Plan transport: Free self-parking is on site; ask us to help arrange a car rental if needed.
• Explore and save: Check Special Offers, browse Suites, and consider joining Encore Membership for exclusive benefits on direct bookings.

Conclusion: Start and end every stay the easy way

From the 4:00 PM–midnight arrival window to the 11:00 AM contactless check-out, Grand Case Beach Club keeps your travel days smooth and stress-free. With straightforward ID verification, optional paperless invoicing, convenient luggage storage, and thoughtful health measures, you’ll spend less time at the desk and more time on the sand.

Ready for a seamless island escape? Check availability, explore our Suites and Special Offers, and join Encore Membership to enjoy exclusive benefits on your next stay at Grand Case Beach Club.