Grand Case Beach Club

Quick Facts

Overview

Grand Case Beach Club (GCBC) is an ocean-front resort on the French side of Saint Martin, prized for its relaxed Caribbean atmosphere and proximity to the renowned dining scene of Grand Case village. Two secluded coves are reserved exclusively for guests, who enjoy complimentary kayaks, snorkel gear, stand-up paddleboards, floats and sand toys, along with optional motorized water-skiing. On-site facilities include an outdoor pool and rooftop hot tub overlooking the bay, a tranquil Zen Garden that hosts yoga, aqua gym and massage sessions, a boutique, and complimentary non-motorized sports. Environmental stewardship is formalized through the We Are Going Green initiative, which includes Green Globe certification and an opt-out housekeeping charity programme. The resort features a hurricane-resistant 4,000-sq-ft conference centre. A dedicated team coordinates weddings, meetings and full property buyouts for up to 150 guests.

Offerings, Features, or Content

How It Works

  1. Booking
     • Reserve suites via the website or by phone; Encore members receive exclusive rates, nightly shuttle, shopping shuttle and other benefits.
     • Travel advisors with a valid IATA card receive special agent rates and dedicated support.

  2. Encore Membership
     • Register for free online with name, email and password to access member-only deals, flash-sale alerts, partner discounts and on-island benefits detailed above.

  3. Arrival & Check-In
     • Present photo ID and the credit card used for booking; minimum age 18.
     • Check-in begins at 4:00 p.m. and ends at midnight; front desk operates daily 7:30 a.m.–midnight.

  4. Stay
     • Enjoy complimentary Wi-Fi, beach amenities, non-motorized water sports, Zen Garden, nightly shuttle to Grand Case and concierge assistance.
     • Daily housekeeping provided; guests may decline service by notifying the front desk or using the “Do Not Disturb” sign, triggering a US$5 charity donation through the Opt-Out programme.
     • Health protocols currently limit the pool area to a maximum of 10 people at one time.

  5. Departure
     • Check-out by 11:00 a.m.; leave the room key and safe lock on the table, open the sliding door (screen closed) for ventilation and request an emailed invoice if desired.
     • The hotel may charge the registered credit card for any missing or damaged items detected after departure.

Audience & Use Cases

Practical Information

Key Entities and Definitions

Additional Facts

Frequently Asked Questions

What is Grand Case Beach Club?

Grand Case Beach Club is an upscale, all-suite hotel on the island of Saint Martin that offers two private beaches, an ocean-front pool and a full range of leisure amenities for vacationing guests.

Where is the hotel located?

The property sits at 21 Rue de Petite Plage, Grand Case 97150, Saint Martin, a short walk from Grand Case village and about 30 minutes by car from Princess Juliana International Airport (SXM).

What are the check-in and check-out times?

Check-in runs from 4:00 PM until midnight, and check-out is required by 11:00 AM.

How many rooms are available?

The resort features 74 suites, each with either ocean or garden views.

Which payment methods are accepted?

American Express, Visa, Mastercard and cash are accepted at check-in.

Are pets allowed?

No, pets are not permitted anywhere on the property.

Is Wi-Fi provided and is there a cost?

Yes, complimentary high-speed Wi-Fi is available in all rooms and public areas.

Does the hotel have private beaches?

Yes, guests have exclusive access to two private beaches equipped for swimming and snorkeling.

What dining options exist on-site?

The Sunset Café serves Caribbean, French and seafood dishes for breakfast, lunch, dinner and cocktail hour.

Are vegetarian menu choices offered?

Yes, the Sunset Café lists vegetarian selections.

Is breakfast included?

Breakfast is available at Sunset Café; full breakfast carries a separate surcharge.

What in-room amenities are standard?

Suites include a fully equipped kitchen, 30-inch flat-screen TV with cable, premium bedding, air conditioning, safe, free toiletries and a balcony or patio.

Does the rate cover water-sports equipment?

Yes, non-motorized water sports such as kayaks and snorkeling gear are complimentary for registered guests.

Which recreational facilities are on the property?

Facilities include an outdoor pool with sun loungers, two beaches, a terrace, garden, library, BBQ grills and a fitness trail of water-sport activities like water-skiing and kayaking.

Is there a limit on pool use?

Current health protocols allow a maximum of 10 people in the pool area at one time while maintaining social distancing.

Are spa or massage services available?

Yes, guests can book massages and other spa treatments on site.

Does the hotel offer babysitting?

Babysitting services are available for an additional fee.

Is parking offered and what does it cost?

Self-parking is available free of charge for all guests.

Are rollaway or extra beds provided?

Rollaway and extra beds are not available.

Can I request a crib for my infant?

Yes, cribs are provided for children aged 0–2 at €10 per child, per night (USD 10.00 on Expedia).

At what age is a guest considered an adult for pricing?

Children aged 13 and above are priced as adults.

Is there an age requirement for check-in?

The minimum check-in age is 18, and guests under 18 must be accompanied by a parent or legal guardian.

What health and safety measures are in place?

Staff are trained in crisis sanitation, mask-wearing is optional, hand-sanitizer stations are provided, each room has independent A/C, and daily housekeeping is performed with windows encouraged to be opened for ventilation.

Can I decline daily housekeeping?

Yes, simply notify the front desk or place the “Do Not Disturb” sign to skip service for that day.

Are contactless check-in and check-out options offered?

Yes, the hotel supports contactless check-in and check-out procedures.

What are the front desk hours?

The front desk operates daily from 7:30 AM to midnight.

Does the property have laundry facilities?

Yes, on-site laundry facilities are available for guest use.

Is car rental assistance provided?

A car rental service can be arranged directly through the hotel.

Does the hotel host any social events?

A complimentary guest mixer with drinks and snacks is held every Tuesday evening at the Moonrise Bar.

Are BBQ grills available to guests?

Yes, communal barbecue grills are provided on the property.

Does the staff speak multiple languages?

Yes, the hotel employs multilingual staff to assist international guests.

Is smoking allowed in the rooms?

All guest rooms are non-smoking.

What makes Grand Case Beach Club different from other resorts?

Guests value its two secluded private beaches, all-suite accommodations with kitchens, proximity to the renowned dining scene of Grand Case village, and warm, unpretentious service that leads many visitors to return repeatedly.

Who is the resort best suited for?

Couples, families and solo travelers seeking a relaxed Caribbean stay with easy beach access and nearby culinary attractions all benefit from the property’s location and amenities.

Are there event or wedding facilities?

Yes, the resort advertises meeting, wedding and honeymoon services, though specific packages are not detailed in the current knowledge base.

Does Grand Case Beach Club have a sustainability program?

The official site notes a "We Are Going Green" initiative, indicating ongoing efforts toward sustainability.

How can I contact the hotel directly?

You can call toll-free at 800-344-3016 or locally at +590 590 87 51 87.

Is there a loyalty or membership program?

Yes, the free Encore Membership offers member-only deals, flash-sale alerts, partner discounts and other exclusive benefits.

How do I join Encore Membership?

Visit the hotel website, submit your first and last name, email address and a chosen password, and agree to the terms to register at no cost.

What identification is required at arrival?

Guests must present a valid photo ID along with the credit card used for booking at check-in.

Is luggage storage offered?

Yes, luggage storage is available through the front desk.

Does the hotel provide safety deposit boxes?

Each suite includes an in-room safe for secure storage of valuables.

Are masks mandatory in public areas?

No, wearing a mask is optional in public spaces, though hand sanitizer is provided and encouraged.

Can rooms be ventilated naturally?

Yes, guests are encouraged to open windows and sliding doors at least once daily to enhance fresh-air circulation.

Does the resort accommodate guests arriving after midnight?

Late arrivals after midnight require prior arrangement, as standard check-in services end at midnight.

Does Grand Case Beach Club have a swimming pool?

Yes, the resort features an outdoor ocean-front pool equipped with sun loungers for guest use.

Is there an on-site bar for cocktails and drinks?

Yes, guests can order beverages at the Sunset Café’s bar, and the Moonrise Bar hosts a complimentary social mixer every Tuesday evening.

Does the property include a library or reading area?

Yes, a small on-site library is available, offering a quiet space where guests can borrow books and relax.

What are the daily operating hours of the Sunset Café?

The Sunset Café is open every day from 7:30 AM to 9:00 PM, serving breakfast, lunch, dinner and cocktails throughout that period.

How often are guest rooms cleaned during a stay?

Housekeeping service is provided daily, and guests are asked to vacate the room for approximately four hours so that thorough cleaning and disinfection can be completed.

Are hand-sanitizer stations available on the property?

Yes, hand-sanitizer dispensers are placed in all public areas, and guests are encouraged to use them regularly.

Is room service available?

Yes, room service is offered to guests staying at the resort.

Do suites include a tea or coffee maker?

Yes, every suite is equipped with a tea/coffee maker as part of its kitchen amenities.

Are sun loungers provided on the beach?

Yes, complimentary sun loungers are available for guests on both private beaches and around the pool.

Does Sunset Café offer kids' meals?

Yes, Sunset Café provides dedicated kids' meals in addition to its regular breakfast, lunch and dinner menus.

Is there a gift shop on-site?

Yes, the resort includes a small on-site gift shop where guests can buy souvenirs and basic necessities.

Does the hotel have a gym or indoor fitness center?

No, there is no indoor gym; guests keep fit through the outdoor fitness trail and complimentary water-sport activities such as kayaking and water-skiing.

What should I do if I experience COVID-19 symptoms during my stay?

Guests who develop symptoms are asked to remain in their room and immediately call the front desk (dial 0). The staff will guide you through the resort’s recommended health protocols.

Can my final invoice be emailed to me after check-out?

Yes. Upon departure you may request that your invoice be sent to you by email instead of receiving a printed copy.

What type of bedding is featured in the suites?

All 74 suites provide Egyptian cotton sheets, premium bedding and down comforters to ensure a comfortable night's rest.

Does each suite have its own independent air-conditioning unit?

Yes. Every guest room is equipped with a dedicated, self-contained air-conditioning system, ensuring that air is not circulated between different suites.

How can I reset my Encore Membership password if I forget it?

On the Encore Member login screen, click the "Forgot password?" link and follow the prompts to receive a password-reset email.

Which suite categories are available at Grand Case Beach Club?

Guests can choose from Studio with Ocean View, Studio with Loft, One-Bedroom Suite with Ocean View, Two-Bedroom Suite with Ocean View, Deluxe Studio with Garden View, One-Bedroom Suite with Garden View, Deluxe Ocean One Bedroom, and Deluxe Ocean Two Bedroom accommodations.

What nearby activities can the resort help arrange?

The hotel can assist with or recommend off-site experiences including golf, windsurfing, deep-sea fishing and horseback riding, all situated within convenient reach of the property.

Which complimentary water sports are offered on site?

Guests may use non-motorized equipment free of charge, including kayaks and snorkeling gear, and can also take part in on-site water-skiing and other beach activities.

Does Grand Case Beach Club have a rooftop pool and hot tub?

Yes. The resort’s rooftop deck includes an outdoor pool and an adjacent hot tub that overlook the bay, offering guests dramatic sunset views.

Are stand-up paddleboards included in the complimentary water-sports equipment?

Yes. Guests may use stand-up paddleboards free of charge, along with the resort’s kayaks and snorkeling gear, on both private beaches.

Is a hair dryer provided in every suite?

Yes. All guest bathrooms are equipped with a hair dryer for your convenience.

Do all suites include a private balcony or patio?

Yes. Every one of the 74 suites comes with either a balcony or ground-level patio overlooking the ocean or gardens.

What is the official star rating of Grand Case Beach Club?

Grand Case Beach Club is listed as a 4-star property on Expedia’s 2026 listing.

What is the cancellation policy?

Cancellation and pre-payment rules are not fixed; they vary by room type and the dates of your reservation. Enter your intended stay dates during booking to view the exact terms that will apply.

How many cots can be placed in a room?

A cot can be provided for children aged 0–2 at €10 per night, but the maximum number permitted depends on the specific suite category you book; consult the room details when selecting your accommodation.

Does Grand Case Beach Club have a hurricane policy?

Yes. The resort maintains a dedicated Hurricane Policy that is available on the official website; guests can review the full terms online or request a copy from the reservations team.

On which social media platforms can I follow Grand Case Beach Club?

The resort’s website lists official accounts on Facebook, TripAdvisor, Instagram, TikTok and YouTube where guests can view updates, photos and special offers.

Is there a Zen Garden or dedicated relaxation area on site?

Yes. Grand Case Beach Club includes a tranquil Zen Garden where guests can unwind, hear soothing singing-bowl sessions and enjoy quiet relaxation before or after spa treatments.

What is the check-out procedure on departure day?

Guests must vacate their suite by 11:00 AM, leave both the room key and safe lock on the table, and open the sliding door while keeping the screen closed to aid ventilation. An itemized invoice can be emailed upon request, and the hotel reserves the right to charge the registered credit card for any missing or damaged items detected after check-out.

Are special requests, such as early check-in or a particular room location, guaranteed?

No. The property specifies that all special requests are subject to availability upon arrival and may incur additional charges.

Is smoking permitted anywhere on the property?

No. Grand Case Beach Club is designated a smoke-free premises, so smoking is not allowed inside guest rooms or in any indoor public areas.

Are motorized water sports like water-skiing available on site?

Yes. The resort offers water-skiing and other motorized water-sport activities directly from the property; these are available for an additional charge and are not included in the complimentary non-motorized equipment.

Which suite categories can accommodate five guests or more?

The Two-Bedroom Suite with Ocean View and the Deluxe Ocean Two Bedroom are both listed for occupancies of five or more guests, providing the best options for larger families or groups.

How are the guest suites laid out across the property?

The hotel’s 74 suites are distributed among five separate buildings that feature open-air corridors and stairwells, giving each room plentiful ventilation and independent access.

Does Grand Case Beach Club host art exhibitions or cultural events on site?

Yes. The resort periodically curates cultural experiences such as the recent “Duality & Dialogue” art exhibition by Meghan Farley Astrachan, allowing guests to view local artwork during their stay.

Is Grand Case Beach Club LGBTQ+ friendly?

Yes. The hotel carries a "Travel Proud" certification on Booking.com, indicating an inclusive, LGBTQ+-friendly environment for all guests.

How do I contact the front desk from my suite?

Simply dial 0 on the in-room telephone to reach the front-desk team at any time during their operating hours.

Which restaurants are within walking distance of the resort?

Grand Case village offers several options just a few minutes away, including Le Pressoir (about 1,350 ft), La Villa Restaurant (about 1,650 ft) and the beachfront Zen'it Beach café/bar (about 1,650 ft).

What are the nearest airports and how far are they from Grand Case Beach Club?

The closest airport is Grand Case–Espérance Airport, roughly 1,550 ft from the hotel. Princess Juliana International Airport and Anguilla Airport are each about 6 miles away.

Are the resort’s beaches suitable for snorkeling?

Yes. The two quiet, sheltered coves have calm, clear water ideal for snorkeling, and complimentary gear is available to guests.

How far is Grand Case Beach Club from the center of Grand Case village?

The resort is located roughly 2,950 ft (about 900 m) from the center of Grand Case, making it an easy walk to the village’s shops and restaurants.

How close is the nearest beach to the resort?

The closest shoreline is just 150 ft (about 45 m) from the property, and guests also enjoy immediate access to the hotel’s two private beaches.

Is Grand Case Beach Club listed as an Expedia VIP Access property?

Yes. The hotel carries Expedia’s “VIP Access” designation, so eligible One Key members who book through Expedia may receive in-stay perks such as possible room upgrades, early check-in, late check-out and other benefits when available.

Where can I find up-to-date travel or entry requirements before arriving in St. Martin?

The hotel’s website directs incoming guests—especially those landing at Princess Juliana International Airport (SXM)—to consult the official “St. Maartin Updates” resource for the latest government entry rules and health advisories.

Are children of all ages welcome at the resort?

Yes. The property’s child policy explicitly states that guests of any age are welcome; children 12 and under are booked at child rates, while those 13 and above are charged as adults.

Does the Zen Garden offer singing-bowl meditation sessions?

Yes. The Zen Garden periodically hosts soothing singing-bowl sessions where guests can relax and unwind before or after spa treatments.

Are beach towels provided for guest use?

Yes. Complimentary beach towels are supplied by the hotel and may be picked up on site for use on the beaches or by the pool.

Can the hotel help arrange local tours or purchase attraction tickets for guests?

Yes. The front desk offers tour and ticket assistance, making it easy for guests to book local excursions, activities, and attractions during their stay.

Are there outdoor garden or terrace areas where guests can relax?

Yes. In addition to its beachfront spaces, the resort features a landscaped garden and a spacious terrace that provide quiet spots for reading, sunbathing, or enjoying the ocean view.

Can I surf or boogie board at Grand Case Beach Club?

Yes. The resort’s beachfront setting accommodates surfing and boogie boarding, allowing guests to head straight from the property to the waves.

How long is the flight from Miami to St. Martin?

The hotel notes that St. Martin is only about a three-hour non-stop flight from Miami, with daily direct service available.

Can my credit card be charged after departure for damages or missing items?

Yes. The hotel explicitly reserves the right to bill the registered credit card for any missing or damaged items discovered during the post-check-out inspection.

Should I inform the front desk before housekeeping cleans my room?

Yes. On the day your daily cleaning is due, please notify reception when you leave so housekeeping can service the suite during the required four-hour vacancy period.

Are complimentary beach umbrellas provided?

Yes. Along with sun loungers, the resort supplies free beach umbrellas on both private beaches so guests can relax in shade at no extra charge.

Does Grand Case Beach Club offer yoga or aqua-gym classes?

Yes. Complimentary yoga and aqua-gym sessions are hosted on site with ocean views; the current weekly schedule is posted at the front desk and in the guest newsletter.

Is there food-and-drink service directly on the beach?

Yes. Guests may order refreshments from the Sunset Café staff for delivery to their sun loungers on either of the resort’s two private beaches.

What is the Moonrise Bar?

The Moonrise Bar is the hotel’s rooftop venue overlooking the bay; it serves cocktails and tapas and also hosts the Tuesday evening guest mixer.

What is Grand Case Beach Club’s current guest rating on Booking.com?

As of 2026, the property carries an overall score of 9.1 out of 10 (“Superb”) from 118 verified reviews on Booking.com.

Does Grand Case Beach Club operate an airport shuttle, and what is the typical taxi fare from Princess Juliana International Airport (SXM)?

The resort does not run its own airport shuttle. Taxis are readily available outside the SXM arrivals exit and cost about US$35 for two passengers with two bags each; extra passengers are typically US$5 apiece and additional bags US$2 each. After 10:00 PM a 15 % surcharge applies, rising to 25 % after midnight.

What wedding-planning services can the resort arrange for couples?

Grand Case Beach Club offers complete coordination, including pre-arrival document preparation, reservation help for wedding-party guests, review of venue and menu options on arrival, on-site assistance through the ceremony, and planning of group excursions before or after the event.

Are guided snorkeling and scuba excursions available from the hotel?

Yes. Daily guided snorkeling trips to Creole Rock depart at 9:30 AM and 2:00 PM (about 1 hour 45 minutes) and cost €75 per person. Guided scuba dives also leave at 9:30 AM and 2:00 PM, priced at €99 for beginners and €89 for certified divers; all equipment and a soft drink are included.

Can guests rent electrical adapters or converters on site?

Yes. The resort’s gift shop rents adapter plugs and a limited supply of power converters. Guests who rely on medical devices should bring their own transformers to ensure proper operation.

Does Grand Case Beach Club have a conference center or meeting facilities?

Yes. The resort houses a 4,000-square-foot conference center that can host up to 150 people and is supported by its own water tank, generator, hurricane-resistant windows and rooftop helipad. Indoor and outdoor spaces, full catering, preferred room rates and team-building water-sport packages are available for corporate meetings, reunions and other events.

What is the Opt-Out Housekeeping Program and how does it work?

Guests may waive housekeeping for selected days by informing the front desk at check-in or during their stay. For every day skipped, the resort donates US$5 to a local charity, supporting both environmental conservation and community initiatives.

Is Grand Case Beach Club Green Globe certified?

Yes. The resort has received official Green Globe certification for sustainable practices that include on-site reverse-osmosis water production, LED lighting throughout the property, refillable bathroom dispensers and a grey-water system that irrigates the gardens.

Whose artwork decorates the guest rooms and common areas?

Original paintings by Sir Roland Richardson, the Caribbean impressionist known as “The Father of Caribbean Impressionism,” are displayed in every suite and throughout the hotel.

How large are the Studio Loft suites?

Studio Loft suites measure approximately 350 square feet and feature a main-floor living area with kitchen, plus an upstairs loft bedroom.

Do you offer special rates or resources for travel advisors?

Yes. With a valid IATA card, travel advisors receive discounted rates, dedicated reservation assistance, virtual site tours, marketing materials, and group-booking support.

Can the Moonrise Bar be reserved for private events?

Yes. The rooftop Moonrise Bar & Lounge is available for private celebrations, corporate gatherings, wellness retreats and other cocktail functions, with customizable layouts, catering and bar service arranged through the events team.

What audiovisual and setup options are included with the conference rooms?

Each meeting space comes with Wi-Fi, a TV, whiteboard, notepads, pens, water bottles, private parking and personalised signage. Optional upgrades—such as additional whiteboards, flipcharts, a screen projector, microphone, sound system and hybrid-meeting support—can be provided on request.

Does Grand Case Beach Club produce its own drinking water?

Yes. The resort operates an on-site reverse-osmosis plant that converts seawater drawn from a brackish well into approximately 15,000 gallons of high-quality potable water each day.

Is there a helipad on the property?

Yes. The rooftop of the resort’s 4,000-square-foot conference center includes a dedicated helipad that can be used for approved helicopter arrivals connected with meetings or special events.

Where can I find the weekly schedule for yoga, aqua-gym and other activities?

The current schedule is posted at the front desk and printed in the in-house guest newsletter that you receive upon check-in.

What electricity voltage and plug type are used in the rooms?

Guest suites run on 220-volt electricity. Most modern electronics accept 110–240 V, but you will need an American-to-European two-pin adapter; a limited supply of adapters and power converters can be rented from the on-site gift shop.

Do I need a visa to enter St. Martin?

All visitors must travel with a valid passport. Most American, Canadian and European Community passport holders do not need a visa for St. Martin, but you should confirm entry requirements with your airline and check any visa rules for day trips to nearby islands.

Can I purchase the Sir Roland Richardson artwork displayed around the resort?

Yes. The original paintings exhibited in all guest rooms and public areas are available for purchase directly through the hotel at preferential rates, and guests may also visit the Roland Richardson Gallery in nearby Marigot.

Can helicopters land directly at Grand Case Beach Club?

Yes. The 4,000-square-foot conference center’s rooftop includes a helipad that accommodates approved helicopter arrivals associated with meetings or special events.

What protections does the Hurricane Policy provide if an official evacuation order or hurricane warning is issued?

If an official evacuation order is issued, you will not be charged for unused nights and will receive a voucher for a future stay equal to the number of nights originally booked (up to seven). When an official hurricane warning is declared for St. Martin, the resort waives cancellation penalties and will either refund your full deposit or move your reservation to new dates.

Is the tap water in guest suites safe to drink?

Yes. The resort produces approximately 15,000 gallons of high-quality potable water each day using its own reverse-osmosis plant, so tap water in all suites is safe for drinking and cooking.

What benefits do wedding groups receive when reserving multiple rooms?

Wedding parties that book 20 or more rooms receive three complimentary nights for the bride and groom, along with full planning support and preferred group rates for their guests.

Can the entire resort be bought out for a private event, and how many guests can it host?

Yes. Grand Case Beach Club offers full property buyouts that accommodate up to 144 guests, providing exclusive use of all 72 suites and resort facilities for the duration of the event.

How many rooms are required to qualify for preferred group rates?

Groups that reserve 10 or more rooms are eligible for preferred rates and dedicated booking assistance from the sales team.

What is the size and internal layout of the Two-Bedroom Suite?

Each Two-Bedroom Suite is a two-level townhouse of about 1,200 sq ft. The ground floor holds the living area with a fully equipped kitchen, a full-size convertible sofa, a half bath and a private terrace on the beach, while the upper floor features a king-bed master bedroom with its own terrace plus a second bedroom with two double beds; both upstairs bedrooms have en-suite bathrooms and the suite sleeps up to 4 adults and 2 children (or 5 adults).

Which neighboring islands can the concierge arrange day trips to?

The concierge can organize short boat excursions to Anguilla, Saba, St. Eustatius and St. Barthélemy for guests seeking off-island adventures.

What food and beverage options are included for conference coffee breaks and lunch?

AM and PM breaks feature aromatized water with lemon and orange, plus tea, coffee, water, and an assortment of sweet and savory snacks. Lunch is arranged by the on-site Sunset Café, which caters meals for meeting groups on the hotel’s beach.

Who are the regional sales contacts for travel advisors?

Travel advisors can reach Deborah Traussi for the U.S. Northeast, Carol Sage for the U.S. Southeast, and the Bamboo Group for all European markets; each representative’s email is listed on the resort’s dedicated Travel Advisor page.

What are the fees for optional services such as the fitness room, BBQ grill and self-service laundry?

The resort lists the following per-use charges: fitness room – US$5 per person per day, BBQ grill – US$10 per use, and laundromat – US$3 per token.

How much do in-room telephone calls cost?

Current rates are US$1 per minute for local French-side calls, US$2 per minute for local Dutch-side calls, US$4 per minute to the USA or Canada, and higher rates for other international destinations.

What is the size and layout of the Two-Bedroom Deluxe suite?

The Two-Bedroom Deluxe is a two-level suite of about 1,400 sq ft. The main floor offers a full kitchen, living room with a convertible sofa, one king bedroom, a separate bathroom and a full-length furnished balcony. Upstairs you’ll find a second bedroom with two full beds, a bathroom with walk-in shower and a second balcony, accommodating up to 4 adults and 2 children (or 5 adults).

What benefits do Encore Members receive?

Encore membership is free and includes a welcome basket, special keybands, the “Magic of the Caribbean” discount card, free nightly shuttle to Grand Case, weekly shopping shuttle (when offered), complimentary early check-in and late departure when available, plus ongoing member-only specials and recognition during your stay.

Can I take a virtual tour of the resort before booking?

Yes. Grand Case Beach Club offers virtual site inspections and 360° tours of several room categories; links are available on the website, or you may request a live virtual walkthrough with the reservations team.

Does the resort recommend sustainable restaurants on the island?

Yes. As part of its “Going Green” initiative, the resort shares a curated list of sustainable local restaurants for guests who want environmentally friendly dining options.

Are ecotourism guidelines provided to help protect local wildlife?

Yes. The resort’s ecotourism guide advises guests to observe wildlife without disturbing it, dispose of waste properly, keep noise to a minimum and follow other best practices to preserve St. Martin’s natural environment.

Does Grand Case Beach Club organise sunset cruises and what do they cost?

Yes. The concierge can book a two-hour sunset excursion: either a private motorboat cruise for up to eight guests at €400, or a shared catamaran cruise every Tuesday at US$65 per person, with drinks included.

Can the hotel arrange ferry transport to neighbouring islands, and what are the typical prices?

Yes. Daily air-conditioned speed-boat ferries can be booked to islands such as Saba, St. Barths and Anguilla; fares start at about €70 for St. Barths and US$70 for Anguilla, with journey times ranging from 30 minutes to 1½ hours and a soft drink included.

Are guided Jet Ski tours available from the resort?

Yes. Guests can join Jet Ski excursions that depart from Anse Marcel: €70 for 30 minutes, €150 for 1 hour or €200 for a 2-hour guided tour on a 150-hp machine, with multiple coastal stops including Airport Beach.

Where are surfing lessons held and what is provided?

Surf lessons take place daily at nearby Gallion Beach and are open to all ages and skill levels; the package includes board rental and full instruction.

What amenities are covered by the resort fee?

The resort fee bundles complimentary WiFi, beach chairs and towels, a welcome rum punch, non-motorized water-sports equipment, daily housekeeping and full concierge services.

What languages are commonly spoken on St. Martin, and will I be understood if I only speak English?

English is widely spoken across both sides of the island, alongside French, Creole, Spanish, Dutch and many other languages. Visitors who speak only English can communicate easily, as locals are generally multilingual and happy to help.

What should visitors know about driving on the island?

St. Martin has a single main road that circles the island, and you’ll share it with pedestrians, scooters, bicycles, goats, cows and iguanas. Local drivers are very friendly—honking is often a polite "thank you"—so remain patient, stay alert and drive cautiously.

How does Grand Case Beach Club support the local community?

The resort actively backs local employment, development and community life through island associations, events and training programmes, and it also recommends sustainable restaurants so guests can support eco-friendly businesses during their stay.

Is topless sunbathing permitted on the resort’s beaches?

Topless sunbathing is allowed on the French side of St. Martin, but full nudity is limited to designated spots such as a small area at Orient Bay. Guests are asked to respect these local rules and the surrounding community when enjoying the resort’s beaches.

May I collect shells, coral or sand to take home as souvenirs?

No. Local regulations prohibit removing conch, shells, sand, coral or other protected items from St. Martin. Airport officers may confiscate them, so guests should refrain from taking any natural artifacts.

What essentials should I pack in my carry-on if my flight has connections?

The resort recommends placing items such as your toothbrush, toothpaste, essential medications in original packaging, and beach clothing in your hand luggage. If checked bags are delayed, they usually arrive within 24 hours and are delivered directly to the hotel after you file a report with the airline.

Does Grand Case Beach Club provide a shuttle to Grand Case village?

Yes. Encore Members enjoy a free nightly shuttle into Grand Case village; guests can access this service by registering for the complimentary Encore Membership program.

Is a weekly shopping shuttle available for guests?

Yes. A weekly shopping shuttle is included among the perks for Encore Members; enrollment in the free Encore Membership gives guests access to this service when it is offered.

Are condominium units at Grand Case Beach Club available for purchase?

Yes. The resort lists several deeded condominium units for sale, ranging from garden-view studios priced at €255,000–€285,000 to ocean-view studios at €250,000, one-bedroom oceanfront suites from €375,000–€450,000, a one-bedroom with loft at €425,000, and a two-bedroom deluxe at €595,000. Interested buyers should contact Alexandra Chirlias at the real-estate office (toll-free 800-344-3016 or local +590 590 87 51 87) for full details.

Are any renovations scheduled for 2024?

Yes. The resort has announced a renovation project planned for summer and autumn 2024; guests can obtain the projected timeline and any potential service impacts by contacting the reservations team.

Can the conference center serve as a hurricane shelter?

Yes. The 4,000-square-foot conference center is hurricane-resistant and self-sufficient, with its own water tank, generator and reinforced windows, and can shelter up to 150 people during a storm.

What is Petite Plage Beach and what amenities are available there?

Petite Plage is the resort’s secluded sandy cove at the north end of Grand Case. Guests receive complimentary chairs, umbrellas and full food-and-beverage service from Sunset Café, making it an uncrowded spot for swimming, snorkeling and sunbathing.

Can Sunset Café accommodate food allergies or other special dietary requirements?

Yes. Sunset Café can make special arrangements to meet specific dietary needs and can even create custom menus for group events; please contact the café in advance to discuss your requirements.

What are the daily operating hours of the Moonrise Bar & Lounge?

The Moonrise Bar & Lounge opens daily shortly before lunch and remains in service until sunset, offering cocktails, light bites and tapas throughout the afternoon.

How long is the flight from New York to St. Martin?

The hotel’s social-media post notes that St. Martin is roughly a four-hour non-stop flight from New York, so you can depart in the morning and arrive by early afternoon.

What is the "Adopt a Dog" initiative mentioned in the Going Green program?

If you wish to give a local rescue dog a forever home, simply inform the front desk and the team will connect you with Ursula, the island volunteer who coordinates adoptions. Guests may also leave donations at reception; the resort forwards all funds directly to the partnering animal-welfare association.

What eco-friendly practices are part of the resort’s “We Are Going Green” program?

Current measures include using eco-friendly cleaning products, installing energy-saving LED lighting throughout the property, encouraging towel and linen reuse, providing toiletries in refillable dispensers, phasing out single-use plastic bottles, recycling Nespresso coffee capsules and offering locally made sustainable beauty products for sale.

How can guests participate in the Pack with a Purpose charity effort?

Guests may bring or buy items such as food, school supplies, clothing, and gently used sheets or towels, then drop them at the front desk; the hotel delivers all donations to Le Manteau de St Martin and the I Love My Island Dog Association, two local non-profits it supports.

When does the Heineken Regatta take place and can guests watch it from the resort?

The world-famous Heineken Regatta occurs every year on the first weekend of March, and Grand Case Beach Club often enjoys front-row views of the racing yachts; the concierge can also suggest on-land or on-water ways for guests to join the festivities.

What is Mardi de Grand Case (“Harmony Nights”) and can guests easily attend?

From January to April the village of Grand Case closes its main street on Tuesday evenings for Mardi de Grand Case, also called “Harmony Nights.” The pedestrian-only event features street food, arts-and-craft stalls, live music and a small carnival parade, and it is only a few minutes’ walk from the resort.

When does Carnival take place on Saint Martin and what does it involve?

Carnival is a multi-week island celebration that usually begins in late January or early February. Visitors can enjoy colorful parades, music, dancing and other cultural performances across the island during this lively period.

Can guests join local domino games while staying at the resort?

Yes. Domino games are a popular social pastime on Saint Martin, and visitors are welcome to join friendly matches in local cafés or even on the beaches—an easy way to meet island residents during your stay.

How is wastewater treated and reused at Grand Case Beach Club?

Grey water from the resort is processed in an on-site treatment plant and then reused to irrigate the property’s gardens, reducing overall water consumption as part of the hotel’s sustainability program.

Which local charities does Grand Case Beach Club support through its Pack with a Purpose initiative?

The resort collects donated goods and funds for two island non-profits: Le Manteau de St Martin, which assists the homeless, women and youth, and the I Love My Island Dog Association, which focuses on spaying, neutering and caring for stray dogs.

How can travel advisors schedule a site inspection of the property?

Travel advisors may book either a virtual tour video or an in-person site inspection by contacting Sales Director Laura Pikullik; special agent rates are offered for on-property visits.

What commission information is available to travel advisors?

Commission details are provided directly by the Sales Director. Advisors should email Laura Pikullik to receive the current commission structure and set up a partnership agreement.

What is the size, layout and maximum occupancy of the One-Bedroom Deluxe suite?

Each Deluxe One-Bedroom suite is a recently renovated, two-level unit of about 753 sq ft. The main floor houses a fully equipped kitchen, living room with full-size sofa-bed, one bathroom and a private balcony, while the upstairs level contains a king-bed bedroom, a second bathroom and another open balcony. The suite sleeps up to 2 adults and 2 children or 3 adults.

Which island can guests see from Grand Case Beach Club’s beaches?

From the resort’s shoreline and many suites, guests enjoy sweeping views across the channel to the island of Anguilla.

Does the resort encourage towel or linen reuse to conserve water?

Yes. As part of its Green Globe–certified sustainability program, guests are invited to reuse towels and bed linens; fresh sets are provided on request to help reduce water and energy consumption.

What is the size, layout and maximum occupancy of the One-Bedroom Loft suite?

The One-Bedroom Loft is a two-level suite of about 650 sq ft located on the third floor with ocean views. The upstairs loft holds a queen bed, while the main floor provides a king bed, fully equipped kitchen, full-size sofa-bed, one bathroom and a private balcony. The suite accommodates up to 3 adults and 2 children, or 4 adults.

What is the size and layout of the Studio suite?

Standard Studio suites are single-level units of about 300 sq ft. Each includes a well-equipped kitchen, one bathroom, and either a king bed, two full beds (ocean side), or two twin beds (garden side), plus a private balcony or terrace just steps from the beach.

How do Garden View accommodations differ from Ocean View accommodations?

Both categories share the same in-room amenities, but Garden View suites are slightly more spacious and set in quieter, less-trafficked areas surrounded by lush tropical foliage, while Ocean View suites face directly toward the Caribbean Sea.

Which airlines currently offer non-stop flights to Princess Juliana International Airport (SXM)?

Non-stop service to SXM is available from Air France and Air Caraïbes (Paris), KLM (Amsterdam), Air Canada, WestJet and Sunwing (Toronto), Air Transat and Sunwing (Montreal), JetBlue (Boston and New York), American Airlines (New York, Charlotte, Philadelphia, Miami, San Juan), United (Newark and Washington DC), Delta (Atlanta), Spirit (Fort Lauderdale), Silver Air (San Juan), Copa (Panama City) and Insel (Curaçao).

Who should I contact to arrange a wedding or honeymoon at the resort?

For wedding and honeymoon inquiries, email the events team at the address shown on the Wedding & Honeymoon page or call +590 690 70 75 55 to speak directly with the on-site coordinator.

Where can travel advisors download high-resolution photos and fact sheets?

Advisors can visit the Travel Advisors section of the website and click the links labeled “Fact Sheet,” “Driving Directions,” and “Access Gallery” to download general information, directions and high-resolution images.

How can I obtain driving directions from Princess Juliana Airport to the hotel?

A printable PDF titled “Driving Directions from Juliana Airport” can be downloaded under the Getting Here section of the website for step-by-step guidance to the resort.

Are locally made sustainable beauty products sold on site?

Yes. As part of the Going Green program, the resort stocks locally produced, eco-friendly beauty products that guests may purchase in the on-site shop.

Can the events team arrange team-building water-sport activities for conference groups?

Yes. Conference organizers can book specially designed team-building packages that include options such as day charters, sunset cruises, snorkeling outings and guided Jet Ski excursions directly through the resort’s events staff.

Is there an online gallery where I can purchase Sir Roland Richardson’s artwork?

Yes. Guests and art collectors can browse and order limited-edition giclées on canvas through the resort’s online Roland Richardson gallery, where a contact form lets you create a wish list and request custom sizes.

What is the maximum number of guests the resort can host for a wedding ceremony or reception?

Grand Case Beach Club can accommodate up to 150 guests for beach ceremonies and large receptions, making it suitable for both intimate and sizable destination weddings.